Summary

When proxy_enabled=1 and analytics_enabled=1, conversation traces from the enterprise-server and runtime pods fail to reach Laminar. The trace POST goes to http://laminar-app-server-service:8000/v1/traces, but the bare in-cluster short name is not in the computed NO_PROXY allowlist, so the request is routed through HTTP_PROXY and dropped when the proxy cannot resolve cluster-internal DNS.

Root cause

replicated/openhands.yaml seeds $computedNoProxy with an allowlist of in-cluster short names plus .svc/.cluster.local suffix rules. laminar-app-server-service is a bare hostname (no dots), so neither suffix rule matches, and it was not in the short-name allowlist. The enterprise-server pod therefore proxies trace POSTs out of the cluster.

Observed on the replicated-01 AWS embedded-cluster install with an ngrok→mitmproxy HTTP_PROXY. mitmdump logged:

POST http://laminar-app-server-service:8000/v1/traces
 << [Errno 8] nodename nor servname provided, or not known

Fix

Append the 12 laminar in-cluster short names to $computedNoProxy, gated on analytics_enabled=1 so installs without Laminar do not get a bloated NO_PROXY:

• laminar-app-server-service
• laminar-clickhouse
• laminar-frontend
• laminar-postgres
• laminar-query-engine
• laminar-quickwit-control-plane
• laminar-quickwit-indexer
• laminar-quickwit-janitor
• laminar-quickwit-metastore
• laminar-quickwit-searcher
• laminar-rabbitmq
• laminar-redis

Test plan

Verified on replicated-01 AWS embedded-cluster install with proxy_enabled=1, analytics_enabled=1, and HTTP_PROXY/HTTPS_PROXY pointed at http://8.tcp.ngrok.io:25057 (ngrok→mitmproxy). User no_proxy field left unset.

• NO_PROXY on the enterprise-server pod contains all 12 laminar short names

  $ kubectl -n openhands exec openhands-7f8b5c5499-qcl9r -- env | grep ^NO_PROXY
  NO_PROXY=127.0.0.1,cluster.local,keycloak,keycloak-headless,kubernetes,localhost,
    oh-main-lite-llm,oh-main-runtime-api,openhands-integrations-service,openhands-litellm,
    openhands-mcp-service,openhands-minio,openhands-runtime-api,openhands-service,svc,
    replicated-01.aws.aivong.platform-team.all-hands.dev,
    app.replicated-01.aws.aivong.platform-team.all-hands.dev,
    auth.app.replicated-01.aws.aivong.platform-team.all-hands.dev,
    llm-proxy.replicated-01.aws.aivong.platform-team.all-hands.dev,
    runtime-api.replicated-01.aws.aivong.platform-team.all-hands.dev,
    runtime.replicated-01.aws.aivong.platform-team.all-hands.dev,
    laminar-app-server-service,laminar-clickhouse,laminar-frontend,laminar-postgres,
    laminar-query-engine,laminar-quickwit-control-plane,laminar-quickwit-indexer,
    laminar-quickwit-janitor,laminar-quickwit-metastore,laminar-quickwit-searcher,
    laminar-rabbitmq,laminar-redis,
    localhost,127.0.0.1,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16,.svc,.cluster.local,
    169.254.169.254,github.com,.github.com
  

  OH_AGENT_SERVER_ENV (propagated to runtime pods) contains the same set.

• Conversation started, trace visible in Laminar UI

  Conversation: https://app.replicated-01.aws.aivong.platform-team.all-hands.dev/conversations/d596ecc6300e4cebadc023c20ea199be
  Trace in Laminar: https://analytics.app.replicated-01.aws.aivong.platform-team.all-hands.dev/project/9c91ea8c-ae9c-455e-a51a-e659f300fb61/traces?pastHours=24&traceId=17dc9597-e350-cc00-27a8-0cbc3df4a8da&chat=true

• laminar-app-server logs show /v1/traces POSTs from inside the cluster

  $ kubectl -n openhands logs laminar-app-server-676c765fd4-jg7pw --all-containers \
      | grep "v1/traces"
  2026-05-15T05:23:45Z INFO actix_web::middleware::logger:
    10.244.43.114 "POST /v1/traces HTTP/1.1" 200 0 "-" "OTel-OTLP-Exporter-Python/1.39.1"
  2026-05-15T05:23:50Z INFO actix_web::middleware::logger:
    10.244.43.114 "POST /v1/traces HTTP/1.1" 200 0 "-" "OTel-OTLP-Exporter-Python/1.39.1"
  2026-05-15T05:23:55Z INFO actix_web::middleware::logger:
    10.244.43.114 "POST /v1/traces HTTP/1.1" 200 0 "-" "OTel-OTLP-Exporter-Python/1.39.1"
  

  Source IP 10.244.43.114 is the agent runtime pod runtime-phnaihibosdnvmtt-588ff889b9-x2w5q, confirming traces are flowing pod→service over the in-cluster network (not via the external proxy). All responses are 200 OK. No matching POST http://laminar-app-server-service:8000/v1/traces failures in mitmdump.

• Install with proxy_enabled=1 and analytics_enabled=0; confirm NO_PROXY does not include the laminar names

  Not yet retested on this install (would require disabling analytics and reinstalling). Confirmed by inspection of the template: the laminar append is gated on {{repl if ConfigOptionEquals "analytics_enabled" "1" }}, matching the gate that conditionally deploys the laminar services themselves (replicated/openhands.yaml:752).

Workaround (existing installs)

Append laminar-app-server-service to the NO_PROXY field in the Replicated Admin Console config and redeploy.